The Public Works department maintains and administers all aspects of water and wastewater.
To report a water or wastewater emergency contact 519-539-9800 during County working hours, or 1-866-537-7778 (toll free) after hours.
For service specific information, contact Public Works at 519-539-9800, Monday to Friday, 8:30 am - 4:30 pm.
Your rates are changing
New water and wastewater rates come into effect in January 2019. Your new rates depend on where you live and the water or wastewater system needs of your community. Download the January 2019 bill insert and visit the rates and by-laws page to learn more.
Need a locate? Call before you dig.
Before you dig, you must contact On 1 Call for all water and sewer locates. On 1 Call offers a free, 24/7 locate service both online
or by calling 1-800-400-2255.